Shipping

Shipping Policy

For Nalgene customers, the sections below set out processing, delivery, and tracking. This page applies specifically to nalganet.shop.

How Nalgene handles delivery area
This delivery area section covers orders and visits through nalganet.shop for Nalgene. Our delivery area is limited to addresses within the United States. Standard shipping is free.

How Nalgene handles delivery issues
The following delivery issues guidance applies to the Nalgene storefront at nalganet.shop. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Nalganet.shop or 3529880243. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Our approach at Nalgene to returns after delivery
For Nalgene customers at nalganet.shop, this section explains returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Nalgene: tracking and addresses
Nalgene publishes this tracking and addresses guidance for customers using nalganet.shop. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Our approach at Nalgene to processing and transit
Customers using nalganet.shop can rely on the following Nalgene guidance about processing and transit. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalganet.shop
Phone: 3529880243
Physical address: 1166 N Market St, Jacksonville, Florida, 32206, United States